Jason is the Chief Operations Officer at Cross Link Consulting, overseeing daily operations and long-term planning for the company. He brings decades of leadership experience from his service in the U.S. Army, where he held roles focused on technology, operations, and planning. Jason leads with a steady, mission-driven mindset and works to support the team, strengthen internal processes, and ensure clients receive consistent, dependable service.

Avery is a Triage Specialist at Cross Link Consulting and is often the first person clients speak with when they need help. She listens carefully, helps prioritize requests, and makes sure issues are directed to the right place. With a background in astronomy and astrophysics from Embry-Riddle Aeronautical University, Avery brings a thoughtful and detail-focused approach to her work. Her calm presence helps clients feel heard and supported from the very first interaction.

Nolan is the Quality Assurance and Control Manager at Cross Link Consulting and helps ensure systems and processes function as intended. He focuses on reviewing workflows and supporting improvements that contribute to reliable service. Nolan’s work behind the scenes helps maintain consistency and supports the overall quality of care clients receive.

Ian is part of our Helpdesk team at Cross Link Consulting and supports clients through day-to-day technology issues. He works closely with users to understand problems and guide them toward solutions in a clear and patient way. Ian helps ensure the helpdesk remains responsive and dependable, so clients know where to turn when they need help.

Andrew serves as a Business Development Representative at Cross Link Consulting, where he focuses on building trusted, long-term relationships with the organizations we serve. He joined Cross Link because of its service-first approach to IT and cybersecurity and its commitment to doing things the right way. Andrew spends his time listening, asking thoughtful questions, and helping leaders understand how technology and security can support their mission. His goal is to provide peace of mind, so organizations can move forward with confidence and focus on what matters most.