Careers at Cross Link Consulting

We have a servant mindset, not a vendor approach. Our clients are partners, and we have skin in the game when it comes to their success. That shapes how we treat each other, too.

We also practice authentic transparency. We recognize that we are not perfect and that we might not have all the answers, and sometimes that is okay. Our engineers are not afraid to say “I do not know,” but they also say “and I will find out.” You will never be asked to pretend you know something you do not.

We believe IT support is about helping people and allowing them to shine, not just fixing computers.

Character comes first. Expertise is a must, but it can be taught.

We look to the person underneath the accreditations and the training to find out who someone is and what drives them. Certifications tell us what you have studied. They do not tell us who you are when no one is watching.

Our community needs humble, grateful, caring stewards who are driven to serve others. The people who thrive here tend to share a few things: they work hard whether or not anyone is looking, they treat a small job with the same care as a large one, they are honest about the limits of what they know, and they genuinely like helping people.

If you bring the character and the willingness, we can teach you the technology.

Our team works across the full range of services we provide to our partners:

• Managed IT services for businesses that need a whole IT department
• Cybersecurity to keep our partners and the people they serve safe
• Microsoft 365 and Azure deployment, migration, and administration
• Co-managed IT working alongside a client’s own internal team
• vCIO services that turn technology into a plan instead of a series of surprises
• Security awareness training that helps people become the strongest link

You will not be siloed here. We are a small enough team that curiosity is rewarded and growth is expected.

Our neighbors across Aiken SC, North Augusta SC, Augusta GA, and the surrounding counties, including:

• CPAs and financial advisors who carry a heavy responsibility for their clients’ most sensitive information
• City and county governments serving the public with limited budgets and real security obligations
• Internal IT teams who need a partner alongside them rather than a replacement for them

The work is local. The people you help are people you may run into at the grocery store, and we think that matters.

At Cross Link, we don’t fix computers, we serve people. Over the years we have become something more than outsourced IT – we are “the friendly IT department down the hall” for our clients, and we work hard to be the same kind of place for each other.

• A culture where people matter more than machines
• Healthcare benefits
• Flexible hours and independence
• Training and continuing education opportunities
• Mentoring and discipleship – we invest in who you are becoming, not just what you can do today

We work together in person in North Augusta, SC, because mentoring and discipleship happen best side by side. Extended hours can come with the busy seasons, and occasional travel to client sites around the CSRA is part of the work.